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customer service

158. When no more plates fit on your table at a restaurant

May 9, 2015 by Edwin C. 4 Comments

Have you ever considered asking the table next to yours if they’re going to use all of the space on the table? No?

Oh.

When I go eat with my parents, its usually for breakfast at a Mexican diner type of thing. My mom enjoys trying different types of food, so she makes sure that we all pick a different type of food, so we can all try each other’s food. I’m used to it by now, people eating out of my plate, and my dog has tried to take advantage of that several times.
But aside from everything coming in enormous portions, they also come with side plates. A plate for your toast, for your pancakes, for your soup, and for any dipping sauces. And since its a Mexican restaurant, your salsa. Now take into consideration that your food will come in large oval plates, and that there is also a ketchup bottle, a napkin thingy, salt and pepper, sugar packets, jam little container things, creamer, and more hot sauce… these guys should really adopt those holder things that make your table a double decker type of thing, have you ever seem the pizza holders? They’re like a metal rack type of thing. So that your plates can go under the darn thing.
Anyway, so it seems like we have a bit of a space issue there.
And then there you are sitting in front of an entire table full of food and think that everyone else is staring at your table. I once had to put the toast next to me on the booth seat. The waitress laughed at me.
The takeaway: either learn to balance food on top of other food, or tell the waitress you need a table for 6 when there are only three of you.
———
Speaking of food, I just spent 11 bucks on a chicken sandwich from a Burger King at an airport. How have you been ripped off at airports?
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Filed Under: Awkward Moments Tagged With: awkward, blog, comedy, customer service, food, funny, humor, meme, travel

When someone's card declines, and you don't know how to tell them

July 7, 2013 by Edwin C. 2 Comments

English: Logo of Target, US-based retail chain
English: Logo of Target, US-based retail chain (Photo credit: Wikipedia)

I like those machines that you find at Target, or Vons/Safeway.. or large retailer places that have the screen for you to swipe your own card, see your total, ask for your signature.. and it even asks if you want cash back. They are super awesome, because in case my card declines, only I will know.

I always thought it was just awkward for the person whose card declined, but once I became a cashier, I discovered how awkward it is for the person telling you so. Here’s how it usually goes:

The customer comes in, purchases something and gives you the card. You swipe it and suddenly you get this message: Error, Card Declined.

Declined.

Declined.

So you swipe it again.. acting like you’re having trouble with it, while hoping that the person will realize on their own that they have insufficient funds and will ask you to try another card.

DECLINED.

You act confused, and make it obvious that the card is not working and they look at you with the look of shame, almost like when you get home to your dog taking the stuffing out of your couch cushions. You must break the news. There is just no other way.

“I’m sorry sir, your card declined.”

OUCH!

I said that a few times and I felt like the worst person ever! So I worked out a technique:

“Hmm, this card isn’t working.. I wonder what happened.”

or I ask,

“Has this card been giving you trouble elsewhere?”

What makes it even more awkward is when you’re a server at a place and you must tell the person in front of the other members of their table that the card declined, or when the guy is trying to look like a big shot in front of his date and his card won’t help him out.

Has anyone else there been in this situation? How would you tell them?

Related articles
  • Your life’s been declined. (weekendwaiter.wordpress.com)
  • The 4 Daily Fears in Personal Finance Money Management (thewiseme.com)

Filed Under: Awkward Moments Tagged With: awkward, business, customer service, funny, humor, humour, jobs, life, random, thoughts, work

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